Privacy Policy

1. Introduction

STAYnB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and phone number
• Property details and booking information
• Payment and billing information
• Guest information for reservations
• Communications between you and us

Automatically Collected Information

When you use our services, we automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage bookings
• Send administrative information and updates
• Respond to comments, questions, and requests
• Send marketing and promotional communications (with consent)
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

• With your consent
• With service providers who assist our operations
• With channel partners (OTAs) for booking management
• To comply with legal obligations
• To protect rights, privacy, safety, or property
• In connection with business transfers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers with AWS

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

7. Cookies

We use cookies and similar tracking technologies to track activity and store information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: legal@staynb.com
• Phone: +91 7293172932
• Address: First Floor, 96C Main Road, Vailankanni, Tamil Nadu, India, 611111